Avast Free Forum is a site that allows users to inquire about their anti-virus software. It provides a variety of tutorials as well as frequently asked questions. The site is easy to use and is frequently updated.

avast is a leading player in the security market and provides one of the best levels of customer support for its anti-virus program. The support button on the website and LAPTOP or COMPUTER application grants users access to a helpful FAQ and discussion forums as well as premium technical assistance in the event of any issues.

The company offers live chat to customers who require fast answers, as well as an email ticketing service for more specific inquiries, and three 24 hours phone lines in the UK, Australia, and the U.S.

However, the customer service may not be perfect. A joint investigation conducted by PCMag and Hauptplatine discovered that the business shares data about its users location and Internet protocol address with third-party companies, which could raise privacy concerns for some. Furthermore its paid plans do not provide enough extra features to justify the cost. The forum was recently breached and hackers were able to obtain user names, usernames, emails, and passwords that were hashed. Fortunately, payment information was not compromised. The company has promised to rebuild the forum on a speedier and more secure platform. The company also has a security policy which states that it will not give or sell your personal information with any third parties without your authorization.

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